Patties Foods has extended its Consumer Recall to include Nanna’s Raspberries 1kg packs following investigations through our global supply chain over the past few days that have identified the potential link to a specific source of raspberries in China.

Patties Foods MD & CEO, Steven Chaur, said the further recall is a precautionary measure in the interests of public safety.

“While there are no confirmed test results indicating a potential link to Hepatitis A, we are working proactively with Health Authorities based on the information they have presented to date.

“Investigations through our supply chain have identified a specific source of raspberries as a potential common link to the possible safety issues raised by Health Authorities.

“The specific source supplied raspberries which were packed in Nanna’s and Creative Gourmet Mixed Berries, that were the subject of the Consumer Recall announced over the weekend.

“The source also supplied product for Nanna’s Raspberries 1kg packs, with Best Before Dates up until 15/09/16.

“The supplier of raspberries is no longer used by Patties Foods.

“Some product that was previously supplied by the source may still be in the market and we are taking this added precautionary measure of conducting an additional Consumer Recall of all frozen raspberries associated with this specific source located in China, in the interests of public safety.

“The specific source did not supply raspberries for Creative Gourmet Raspberries 300g and 500g packs.

“The Consumer Recall is in advance of further microbiological test results, but given the potential health threat and the level of community concern, we are taking this precautionary measure.

“As a company, we apologise to our consumers and customers for the concern and distress this is causing,” Mr Chaur said.

The Nanna’s and Creative Gourmet frozen fruit products subject to the full Consumer Recall are listed below.  Nanna’s fruit pie products are not affected by this recall.

We will continue to work pro-actively with Health Authorities to further investigate this matter.

Consumers are asked not to eat the recalled products, and return the packs to the place of purchase, for a full cash refund.

Consumers with enquiries are asked to call the Consumer Hotline, 1800 650 069, between 7am and 9pm.

Patties foods has conducted a voluntary consumer recall for Nanna’s Mixed Berries 1kg, All Batches up to and including Best Before Date 22/11/16, and as a precautionary measure, has extended this recall to include:

  • Creative Gourmet Mixed Berries 300g, up to and including Best Before Date 10/12/17
  • Creative Gourmet Mixed Berries 500g up to and including Best Before Date 06/10/17
  • Nanna’s frozen Raspberries 1kg up to and including Best Before Date 15/09/16.

Patties Foods advises consumers not to eat the products detailed above, and return packs to the place of purchase for a full cash refund.

Any consumers concerned about their health should seek medical advice from their GP or Government Health Authorities in their state.

The consumer recall is only for the products listed above. No Nanna’s fruit pies, crumbles, waffles or donuts, or other frozen fruit items are affected by the recall. No other products within the Creative Gourmet range are affected by the recall.

If you wish to contact Patties in regards to this matter please call our Consumer Hotline, 1800 650 069, 7am to 9pm AEDT.