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Posts tagged ‘Crisis Management’

NZ: Crisis management critical in social media age

stuff.co.nz: In a time when social media gives new meaning to news "spreading like wildfire", it is increasingly critical to have a good crisis management plan in place.

With the use of social media, it is critical that crisis management plans include social media as a matter of course.

[Nestle Australia chairwoman Elizabeth Proust] says a thorough crisis management approach includes prior testing and simulation of different scenarios and a set of steps in place to deal with potential crises.

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Center for Produce Safety Research Findings Now Online

New resources translating current research from the Center for Produce Safety (CPS) into practical applications for individual food safety programs are now online and openly available to all industry members. These tools distill the 16 CPS-funded research programs discussed at the 2013 Center for Produce Safety Produce Research Symposium held June 25-26 and the 2013 Fresh Connections: Food Safety Highlights event that followed June 27, both at the Wegmans Conference Center in Rochester, N.Y.

“Translating science-based research on produce safety into real-world application for industry members’ own food safety programs is what the CPS, its annual symposium and these online tools are all about,” said Dr. Bob Whitaker, Produce Marketing Association (PMA) Chief Science & Technology Officer. “By making this information widely available in everyday language, we are able to more effectively leverage data to improve food safety programs and close gaps in industry’s food safety efforts.”

Online tools available at PMA.com include:

  • 2013 CPS Symposium: 10 Lessons Learned – an insider’s guide on the symposium’s key findings authored by Dr. Whitaker and PMA Vice President of Food Safety & Technology Dr. Jim Gorny.
  • 2013 Fresh Connections: Food Safety Highlights presentations – eight recorded PowerPoint presentations led by Drs. Whitaker and Gorny. In addition to outlining the basics behind current CPS data, these presentations also look at some of the research’s implications relative to the Food Safety Modernization Act and current pending proposed rules.

Many of the key lessons noted in the guide and presentations will also be the subject of a series of podcasts PMA will be adding to its resource library over the next few months. The podcasts will feature Drs. Whitaker and Gorny along with PMA Director Food Safety & Technology Johnna Hepner and will be available through www.pma.com. The full technical reports for the 16 research programs presented during the 2013 CPS Produce Research Symposium can be found on the CPS website at www.cps@ucdavis.edu

‘What it takes to instill a food safety culture in your business’ new presentation

Food Safety in our industry is a consumer-right, requiring a collaborative effort from all sectors of the industry. Dr Douglas Powell, Professor of food safety at Kansas State University was at PMA Fresh Connections 2013 Conference last week to challenge businesses not to rely on regulation, but to rely on their staff to deliver safe food.

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Did you know food safety and crisis management guidelines were already available in Australia?

Horticulture Australia Limited (HAL) has made available several guidelines in both food safety and crisis management over the past few years which can help you manage and maintain healthy and safe food.

Horticulture Industry Crisis Management Guidelines (2010) were created to assist members of the Australian horticulture industry in responding to a crisis or uncontained situation on an individual company level, specific industry level or encompass a cross section of the horticulture industry.

They provide a self-assessment tool to determine preparedness to manage an uncontained situation for Peak Industry Bodies. This includes contingency planning and management of the crisis such as: recall protocols, media responses, customer and consumer inquiries and emergency quality assurance should all be included in the of the crisis.

It should be noted that the HAL Crisis Reference Group is in name only. HAL is not a Peak Industry Body and ultimate responsibility for industry response falls to the appropriate commercial entity or industry.
Download a copy of the Crisis Management Guidelines here (PDF, 693 KB).

A presentation on crisis management risk assessment, made available by Mr Richard Bennett, Product Integrity Manager, HAL.
Download a copy of the Crisis Management Risk Assessment Presentation here (PDF, 292 KB).

Freshcare in conjunction with the Quality Management Working Group have also provided a guide to Minimising the risk of microbes on fresh produce (2006).
Download a copy of Minimising the risk of microbial contamination of fresh produce (PDF 81 KB).